SYDNEY TRAVEL COLLEGE

At this College we recommend the Multiplan policy.

Travel insurance requirements

As this course includes a total of three months’ travel outside Australia, travel insurance is compulsory. If you are sick or have an accident in Australia, your medical bills will be fully covered – however, you cannot assume that everything will be covered overseas, so please read the following requirements carefully.

1. Medical

Australia has reciprocal medical arrangements with the governments of the eight nations you will be visiting. This arrangement will cover all emergency hospital treatment. However, students will have to take out insurance such as Multiplan to cover the costs of all visits to doctors, and other non-emergency medical situations.

If you have a serious accident or illness, Multiplan insurance will cover the cost of your flight back to Australia, if required. Depending on the circumstances, this may also pay for either medical personnel or a family member to accompany you home. Multiplan insurance may not cover all pre-existing medical conditions – so before you leave be sure to check with them about any long-term illnesses or disabilities that you have.

If you do require medical treatment overseas, and you want to make a claim on your insurance, the claim will not be accepted unless you produce both your student card and your travel insurance card.

2. Belongings

The Multiplan policy covers most student requirements. In particular, it provides students with luggage insurance. This covers any loss or theft of your everyday belongings.

For example, this insurance covers:

• The present value of items that are stolen – provided that you have purchase receipts for every item; if no receipts, no payment can be made.
• Replacement value of your briefcase or backpack and study books.
• Portable computers and CD players, if you specifically list them in the items insured.

3. Cancellation

This insurance covers any non-refundable deposit and other costs you have paid if you have to cancel your course due to unforeseeable circumstances beyond your control. It does not provide cover if you change your study or travel plans for other reasons.

Read the text below and answer Questions 15–20.

Kenichi Software: security guidelines for staff

General

It is in everyone’s interest to maintain a high level of security in the workplace. You should immediately challenge any person who appears to be on the premises without proper authorisation, or inform a senior member of staff about any odd or unusual activity.

Company Property

You are advised that it is within the company’s legal rights to detain any person on the grounds that they may be involved in the unauthorised removal of company property. The company reserves the right to search staff members leaving or entering the premises and to inspect any article or motor vehicle on company property. It is a condition of employment that you submit to such action if requested.

It is in your own interest to ensure that you have proper authority before removing any item of company property from a company building. Any member found removing company property from the building without proper authority will be subject to disciplinary action.

Identity Badges

You will be issued with an identity badge, which should be worn at all times while you are on company premises. The purpose of these badges is to safeguard our security. Badges issued by Human Resources, and contractors and people visiting the company on a one-off basis are also obliged to wear them.

Confidential Matters

In the course of your work you may have access to information relating to the company’s business, or that of a supplier or customer. Such material, even where it appears comparatively trivial, can have a serious effect on the company, supplier or customer if it falls into the wrong hands. It is, therefore, essential that you should at all times be aware of the serious view the company would take of disclosure of such material to outsiders.

You must treat as confidential all information, data, specifications, drawings and all documents relating to the company’s business and/or its trading activities, and not divulge, use, or employ them except in the company’s service. Before you leave the company, you must hand over to your manager all private notes relevant to the company’s business, activities, prices, accounts, costs etc. Legal proceedings may be initiated for any misuse or unauthorised disclosure of such confidential information, whether during employment or afterwards.

Read the text below and answer Questions 21–27.

Is Everyone Entitled To Paid Holidays?

The Working Time Regulations (WTRs) introduced a new right to paid holidays for most workers. However, some workers were not covered when the WTRs came into force in October 1998. Since the regulations were amended, with effect from 1 August 2003, the majority of these workers have been entitled to paid holidays, and the same right to the regulations has also applied to junior doctors.

Workers who qualify are entitled to no fewer than four weeks of paid holiday a year, and public holidays (normally eight days in England and Wales) count towards this. However, workers and employees are no longer included.

For the first year of work, special accrual rules apply. For each month of employment, workers are entitled to one-twelfth of the annual holiday. After the first year of employment, you can take your holiday entitlement at any time, with your employer’s approval.

Before taking holidays, you must give your employer notice of at least twice the length of the holiday you want to take: for instance, to take a five-day holiday, you must give at least ten days' notice. If your employer does not want you to take that holiday, they can give you counter-notice equal to the holiday – for example, five days' notice not to take a five-day holiday.

If the employer wants you to take holiday at a given time, e.g., when there is a shutdown at the same time every year, they must give you notice of at least twice the length of the holiday. There is no right for the worker to take that holiday at a different time.

Holiday cannot be carried over to the next year, unless your contract of employment allows this to happen. Nor can you be paid in lieu of your holiday. However, when you leave the job, you are entitled to receive payment for any outstanding holiday, provided your contract specifically allows for this.

It may be that your contract gives you better rights, or your holiday rights might be specified in a collective agreement. Your union representative can advise you on this.

A

Back in the days of America’s Wild West, when cowboys roamed the range and people were getting themselves caught up in gunfights, a name – snake oil – entered the language. It was a dismissive term for the patent medicines often uselessly sold by traveling traders who always claimed miraculous cures for everything from baldness to snakebite.

Selling ‘snake oil’ was almost as risky a business as cattle stealing: you might be run out of town if your miracle cure failed, or you refused to vouch for it, leading to its bad name. Consequently, the smarter ‘snake oil’ sellers went for better theatre: so much so that it became to evaluate the ‘cure’ they had just bought.

B

The remarkable thing about many of the medicines dismissed then as ‘snake oil’ is not so much that they failed to live up to the outrageous claims made for them. Those that weren’t harmless coloured water could be positively dangerous. What is remarkable is that if you try to find the claims made for some of these remedies, or at least their ingredients, most of them plant-based, have since been found to have at least some basis in fact.

One, Echinacea, eventually turned out to be far more potent than even its original promoter claimed. Echinacea first appeared in ‘Meyer’s Blood Purifier’, promoted as a cure-all by H.C.F. Meyer – a lay doctor with no medical qualifications. Meyer’s Blood Purifier claimed not only to cure snakebite, but also to eliminate a host of other ailments.

C

Native to North America, the roots of Echinacea, or purple coneflower, had been used by the Plains Indians for all kinds of ailments long before Meyer came along. They applied poultices of it to wounds and stings, used it for tooth and gum disease and made a tea from it to treat everything from colds and measles to arthritis. They even used it for snakebite.

D

Settlers quickly picked up on the plant’s usefulness and by the mid-19th century some of its biggest sellers were John Lloyd, a pharmacist, and a remedy maker. Initially, Jonnson Meyer’s claims as an intense, Lloyd was eventually convinced after a colleague, John King, tested the herb and successfully used it to treat snakebite.

In fact, he went much further in his claims than Meyer ever did and by the 1890s a bottle of King’s Echinacea could be found in almost every American home. He also successfully marketed it to Lloyd’s company, Lloyd Brothers Pharmacy.

E

As modern antibiotics became available, the use of Echinacea products declined and from the 1930s to the 1970s it was pretty much forgotten in the USA. It was a different story in Europe, where both French and German herbalists and homeopaths continued to make an extensive use of it.It had been introduced there by Gerhard Madaus, who traveled from Germany to America in 1937, returning with seed to establish commercial plots of Echinacea. His firm conducted extensive research on echinacin, a concentrate they made from the juice of flowering tops of the plants he had brought back. It was put into ointments, liquids for internal and external use, and into products for injections.

F
There is no evidence that Echinacea is effective against snakebite, but Dr Meyer – who studied in Echinacea – would probably be quite amused if he could come back and see the uses to which modern science has put "his" herb. He might not be surprised that science has confirmed Echinacea's role as a treatment for wounds, or that it has been found to be helpful in relieving asthma, both problems for which he used it.

He might though be surprised to learn how Echinacea is proving to be an effective weapon against all sorts of bacteria, particularly infections. German researchers had used it successfully to treat a range of infections and found it to be effective against bacteria and protozoa.

There are many other intriguing medical possibilities for extracts from the herb, but its apparent ability to help with our more common ailments has been enough to make commerce become enthusiastic converters. Dozens of packaged products containing extracts of Echinacea can now be found among the many herbal remedies and supplements on the shelves of health stores and pharmacies. Many of these might be the modern equivalents of ‘snake oil’, but Echinacea at least does seem to have some practical value.

G
Echinacea is a dry prairie plant, drought-resistant and pretty tolerant of most soils, although it does best in good soil with plenty of sun. Plants are usually grown from seed but they are sometimes available from nurseries. Echinacea is a distinctively perennial with erect, hairy, stout stems up to a metre tall. Flower heads look like daisies, with purple ray florets and a dark brown central cone. The leaves are hairy; the lower leaves are oval to lance-shaped and coarsely and irregularly toothed.

H
There are nine species of Echinacea in all but only three are generally grown for medicinal use. All have similar medicinal properties. Most European producers have used liquid concentrates extracted from the tops of plants, whereas extraction in the USA has usually been from the roots. Today most manufacturers blend both, sometimes adding flowers and seeds to improve the quality.

For the home grower, the roots of all species seem equally effective. Dig them up in autumn after the leaves have died back after the first frost. Wash, cut, and dry the roots, and store them in glass containers. You can harvest the tops throughout the summer and even eat small amounts of leaf straight from the plant.

Even if you don’t make your fortune from this herb, there are few sights more attractive than a field of purple coneflowers in all their glory. And with a few Echinacea plants nearby, you’ll never go short of a cure.